Shipping Policy

At info@doorstp.co we are committed to providing a smooth and reliable delivery experience. Please review the information below regarding order processing, shipping, tracking, and delivery.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays may begin processing on the next business day.

2. Shipping & Delivery

Delivery times depend on the destination, shipping carrier, product availability, and selected shipping method. Estimated delivery times will be provided during checkout whenever available.

Please note that delivery dates are estimates and may occasionally be affected by circumstances outside our reasonable control.

3. Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before payment is completed. Promotional free-shipping offers may be available from time to time and may be subject to specific conditions.

4. Order Tracking

When tracking is available, customers will receive tracking information after their order has been shipped. Please allow some time for the carrier’s tracking system to update after receiving your tracking number.

5. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout. If you notice an error after placing your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to change the delivery address.

6. Delayed Shipments

Occasional delays may occur due to carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances outside our reasonable control.

If your order experiences an unusual delay, please contact our customer support team and we will assist you with available tracking information.

7. Lost or Damaged Packages

If your package arrives damaged or appears to have been lost during transit, please contact us with your order information. We will review the situation and work with you and, when appropriate, the shipping carrier to determine the available resolution.

8. International Shipping

International shipping availability may vary by destination. Customers are responsible for applicable customs duties, import taxes, or other charges where required, unless otherwise stated during checkout.

9. Multiple Packages

In some cases, items from the same order may be shipped separately. If this occurs, you may receive more than one package or tracking number.

10. Contact Us

If you have questions about your shipment, delivery status, or tracking information, please contact info@doorstp.co Customer Support through the contact information provided on our website.

Thank you for choosinginfo@doorstp.co We appreciate your business and are committed to making your shopping experience as simple and reliable as possible.